User:Jcreer/Known Issues: Difference between revisions
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*:#Install a newer version of the Dell Backup and Recovery application using these steps. The newer version supposedly has fixed the known issue. | *:#Install a newer version of the Dell Backup and Recovery application using these steps. The newer version supposedly has fixed the known issue. | ||
*:#Unregister the Dell Backup and Recovery application using these steps. | *:#Unregister the Dell Backup and Recovery application using these steps. | ||
==GMS== | |||
==SMS== | |||
==WMS== | |||
[[Category:Support]] | |||
Revision as of 16:25, 22 June 2018
This article contains information on known issues that are currently unresolved or cannot be resolved by Aquaveo.
General
- The XMS application crashes when using the using the File | Open command or any Save, Save As, or Export command.
- This is typically due to a known bug with Dell computers. To resolve this issue there are three options.
- Uninstall the Dell Backup and Recovery application (Dell Backup and Recovery Manager, Dell DataSafe Local, Dell Data Safe Online).
- Install a newer version of the Dell Backup and Recovery application using these steps. The newer version supposedly has fixed the known issue.
- Unregister the Dell Backup and Recovery application using these steps.
- This is typically due to a known bug with Dell computers. To resolve this issue there are three options.
