User:Jcreer/Known Issues

This article contains information on known issues that are currently unresolved or cannot be resolved by Aquaveo.

General

• Objects drawn in the Graphics Window disappear or won't display at all.

  This is often a case where the graphics card drivers need to be updated. Try running the program in Software Graphics Mode to see if it resolves the issue. If it does, then update the graphics driver.

• The XMS application crashes when using the using the File | Open command or any Save, Save As, or Export command.

  This is typically due to a known bug with Dell computers. To resolve this issue there are three options.

  1. Uninstall the Dell Backup and Recovery application (Dell Backup and Recovery Manager, Dell DataSafe Local, Dell Data Safe Online).
  2. Install a newer version of the Dell Backup and Recovery application using these steps. The newer version supposedly has fixed the known issue.
  3. Unregister the Dell Backup and Recovery application using these steps.

SMS

SRH-2D

With the change for SRHPost, there no longer exists the "XMDFC" output option in the SRH-2D model control. As such, users that had that option selected in their projects will need to:

1. Go into the SRH-2D Model Control dialog and change the output option to something that is not "XMDF".
2. Click OK on the dialog to exit out.
3. Re-open the SRH-2D Model Control dialog and set the output option to "XMDF".