AHGW:FAQ: Difference between revisions
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The following are '''Frequently Asked Questions''' (FAQs) about [[AHGW:AHGW|Arc Hydro Groundwater]] (AHGW). | The following are '''Frequently Asked Questions''' (FAQs) about [[AHGW:AHGW|Arc Hydro Groundwater]] (AHGW). | ||
==How do I install AHGW?== | ==Setup== | ||
===How do I install AHGW?=== | |||
See the detailed instructions at [[AHGW:Set Up]]. | See the detailed instructions at [[AHGW:Set Up]]. | ||
===Special Instructions for Updating=== | ====Special Instructions for Updating==== | ||
{{AHGW updating}} | {{AHGW updating}} | ||
==How do I register AHGW?== | ===How do I register AHGW?=== | ||
See the detailed instructions at [[AHGW:Registering AHGW]]. | See the detailed instructions at [[AHGW:Registering AHGW]]. | ||
==Which version of AHGW do I need?== | ===Which version of AHGW do I need?=== | ||
Each AHGW Toolbox is created for a specific version of ArcGIS. If you try to use a version of the AHGW Toolbox not designed for the version of ArcGIS you're using, it will not work. The best course is to determine which version of ArcGIS you have, then download the appropriate version of the AHGW Toolbox. | Each AHGW Toolbox is created for a specific version of ArcGIS. If you try to use a version of the AHGW Toolbox not designed for the version of ArcGIS you're using, it will not work. The best course is to determine which version of ArcGIS you have, then download the appropriate version of the AHGW Toolbox. | ||
You can see the current list of available versions on our [https://aquaveo.com/downloads-ahgw AHGW Downloads] page. | You can see the current list of available versions on our [https://aquaveo.com/downloads-ahgw AHGW Downloads] page. | ||
==Is AHGW available as a stand-alone application?== | ==Troubleshooting== | ||
===How do I convert existing 2D cross sections to 3D with Subsurface Analyst?=== | |||
See the instructions at [[AHGW:Converting 2D Cross Sections to 3D Using Subsurface Analyst]]. | |||
===What if I run the Create BoreLines tool to create 3D bore lines but no bore lines are created?=== | |||
See the instructions at [[AHGW:Troubleshooting 3D Bore Lines]]. | |||
==Other Questions== | |||
===Is AHGW available as a stand-alone application?=== | |||
Currently, AHGW is only available as an extension/toolbox for [[ArcGIS]]. | Currently, AHGW is only available as an extension/toolbox for [[ArcGIS]]. | ||
==When will AHGW be compatible with ArcPro?== | ===When will AHGW be compatible with ArcPro?=== | ||
We do not yet have a hard release date. | We do not yet have a hard release date. | ||
Revision as of 00:06, 12 November 2019
The following are Frequently Asked Questions (FAQs) about Arc Hydro Groundwater (AHGW).
Setup
How do I install AHGW?
See the detailed instructions at AHGW:Set Up.
Special Instructions for Updating
If you are about to update your ArcGIS and AHGW software, you will want to first do the following in this order:
- Check that your AHGW maintenance license and drivers are current
- Uninstall AHGW
- Uninstall the old version of ArcGIS
- Install the new version ArcGIS
- Download and install the newer version of AHGW compatible with the updated version of ArcGIS
- Contact support@aquaveo.com if you have issues getting the newer AHGW version to run with your updated ArcGIS
How do I register AHGW?
See the detailed instructions at AHGW:Registering AHGW.
Which version of AHGW do I need?
Each AHGW Toolbox is created for a specific version of ArcGIS. If you try to use a version of the AHGW Toolbox not designed for the version of ArcGIS you're using, it will not work. The best course is to determine which version of ArcGIS you have, then download the appropriate version of the AHGW Toolbox.
You can see the current list of available versions on our AHGW Downloads page.
Troubleshooting
How do I convert existing 2D cross sections to 3D with Subsurface Analyst?
See the instructions at AHGW:Converting 2D Cross Sections to 3D Using Subsurface Analyst.
What if I run the Create BoreLines tool to create 3D bore lines but no bore lines are created?
See the instructions at AHGW:Troubleshooting 3D Bore Lines.
Other Questions
Is AHGW available as a stand-alone application?
Currently, AHGW is only available as an extension/toolbox for ArcGIS.
When will AHGW be compatible with ArcPro?
We do not yet have a hard release date.
Error Codes
If you attempt to do something unexpected, AHGW will sometimes produce an error code. Here is a list of common error codes and what do do about them:
- "ERROR 000816: The tool is not valid." – Select Geoprocessing | Geoprocessing Options... and turn off Enable in the Background Processing section.
