AHGW:FAQ

The following are Frequently Asked Questions (FAQs) about Arc Hydro Groundwater (AHGW).

How do I install AHGW?

See the detailed instructions at AHGW:Set Up.

Special Instructions for Updating

If you are about to update your ArcGIS and AHGW software, you will want to first do the following in this order:

1. Check that your AHGW maintenance license and drivers are current
2. Uninstall AHGW
3. Uninstall the old version of ArcGIS
4. Install the new version ArcGIS
5. Download and install the newer version of AHGW compatible with the updated version of ArcGIS
6. Contact support@aquaveo.com if you have issues getting the newer AHGW version to run with your updated ArcGIS

How do I register AHGW?

See the detailed instructions at AHGW:Registering AHGW.

Which version of AHGW do I need?

Each AHGW Toolbox is created for a specific version of ArcGIS. If you try to use a version of the AHGW Toolbox not designed for the version of ArcGIS you're using, it will not work.

You can see the current list of available versions on our AHGW Downloads page.

Is AHGW available as a stand-alone application?

Currently, AHGW is only available as an extension/toolbox for ArcGIS.

When will AHGW be compatible with ArcPro?

We do not yet have a hard release date.

Error Codes

AHGW will sometimes produce error codes. Here is a list of common error codes and what do do about them:

• "ERROR 000816: The tool is not valid." – Select Geoprocessing | Geoprocessing Options... and turn off Enable in the Background Processing section.