AHGW:FAQ
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The following are Frequently Asked Questions (FAQs) about Arc Hydro Groundwater (AHGW).
How do I install AHGW?
See the detailed instructions at AHGW:Set Up.
Special Instructions for Updating
If you are about to update your ArcGIS and AHGW software, you will want to first do the following in this order:
- Check that your AHGW maintenance license and drivers are current
- Uninstall AHGW
- Uninstall the old version of ArcGIS
- Install the new version ArcGIS
- Download and install the newer version of AHGW compatible with the updated version of ArcGIS
- Contact support@aquaveo.com if you have issues getting the newer AHGW version to run with your updated ArcGIS
How do I register AHGW?
See the detailed instructions at AHGW:Registering AHGW.
Which version of AHGW do I need?
Each AHGW toolbox is created for a specific version of ArcGIS. You can see the current list of available versions on out AHGW Downloads page.
Is AHGW available as a stand-alone application?
Currently, AHGW is only available as an extension/toolbox for ArcGIS.
When will AHGW be compatible with ArcPro?
We do not yet have a hard release date.
Error Codes
AHGW will sometimes produce error codes. Here is a list of common error codes and what do do about them:
- "ERROR 000816: The tool is not valid." – Select Geoprocessing | Geoprocessing Options... and turn off Enable in the Background Processing section.