SMS:FTP Site Info: Difference between revisions

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(Removed outdated instructions and link for now defunct ftp site)
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As of November 19th, 2016, Aquaveo no longer uses an FTP site for file sharing. Files will now be shared over the cloud. More information on the file cloud is available to Aquaveo employees on the internal site.
As of November 19th, 2016, Aquaveo no longer uses an FTP site for file sharing. Files will now be shared over the cloud. More information on the file cloud is available to Aquaveo employees on the internal site.


Technical support may request uploading files to the ftp server in order to determine the source of issues.
[http://www.aquaveo.com/technical-support/ Technical support] may ask some users to upload files here in order to determine the source of issues. To do so, email Technical support at support@aquaveo.com and they will send you a link and a password to a folder in our cloud where you can drop your files. Any files we wish to send back to you will also be dropped in your individual, password-protected folder.  


===To upload files:===
Most of our files are available for download on our download mirror but not from our file cloud.  For these files, please go to the downloads page at http://www.aquaveo.com/downloads or download the file from the relevant wiki page.  
 
# Zip up the files to upload.
# Go to this link:
#:[ftp://pubftp.ems-i.com/upload/| Upload Link]
# Paste files in window.


==Related Topics==
==Related Topics==

Revision as of 20:41, 19 January 2017

As of November 19th, 2016, Aquaveo no longer uses an FTP site for file sharing. Files will now be shared over the cloud. More information on the file cloud is available to Aquaveo employees on the internal site.

Technical support may ask some users to upload files here in order to determine the source of issues. To do so, email Technical support at support@aquaveo.com and they will send you a link and a password to a folder in our cloud where you can drop your files. Any files we wish to send back to you will also be dropped in your individual, password-protected folder.

Most of our files are available for download on our download mirror but not from our file cloud. For these files, please go to the downloads page at http://www.aquaveo.com/downloads or download the file from the relevant wiki page.

Related Topics